Shipping Policy

Ekkam Store offers nationwide delivery of all products listed on our website. By placing an order, you agree to the terms below:

1. Order Processing & Dispatch
– Orders are processed within 1–3 business days of receiving payment confirmation.
– Dispatch is done from Monday to Saturday, excluding public holidays.
– In case of multiple items in a single order, we endeavor to ship all products together, though in certain cases items may be shipped separately.

2. Delivery Timelines
– Standard delivery takes 3–7 business days, depending on the delivery location.
– During festive seasons, promotional periods, or due to courier/logistics delays, timelines may extend.
– Once shipped, you will receive a tracking ID via email/SMS to monitor your order.

3. Shipping Charges
– Shipping charges, if applicable, will be shown at checkout.
– Charges are based on order value, delivery location, and package weight/volumetric weight.

4. Delivery Conditions
– Orders will only be delivered to the registered address provided at checkout.
– Customers must ensure accurate details are provided. Ekkam is not responsible for delays or failed deliveries due to incorrect addresses or recipient unavailability.

5. Limitation of Liability
– Once a package is handed over to our courier partner, the risk of delivery transfers to the customer.
– Ekkam is not liable for any delays caused by courier partners, strikes, natural calamities, or unforeseen events beyond our control.